[Resolved] Indigo Airlines — refund request | |
On 29/12/2017 i booked flight ticket from chennai to kolkata through indigo app. But without receiving ticket the amount of rs[protected]+3607 two times). And got message from you that the transaction is declined. Also i got an email message on 31/12/2017 from ccavenue that the refund request has been sent to bank and amount will credited within 2 - 4 days whereas till today my amount has not been credited to my account. Once again i request you to take necessary action to refund my amount of rs 7214 please.in your refund request message to bank only rs 3607 is mentioned. Your order no. Gtk8e45zskai99snuvfw8a Ccavenue ref. No.[protected]dt 29/12/2017. Bank ref.[protected] Please refund my amount of rs 7214 immediately. With regards S sampath kumar Was this information helpful? | |
Apr 2, 2018 Complaint marked as Resolved Verified Support Feb 28, 2018 IndiGo Customer Care's response Hi Sampath, We truly understand your concern. Please be rest assured someone from our team will contact you on this at the earliest. Regards, IndiGo Team | |
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We regret the inconvenience caused. Kindly share the screenshots of the CC Avenue number, date of transaction so we can look into this matter.
Regards,
IndiGo Team