[Resolved] Indigo Airlines — regarding fraud through message | |||||
Payment done but the product is not delivered My name is sumit kumar i have booked a flight from delhi to chandigarh on 11th june with the date of journey on 14th nov17. In the ticket flight timing mentioned is 6:40 am. I have received a message from indigo end regarding reschedule of flight with no information mentioned about arrival and departure time. And there is no delay as per official of indigo then why i have received the message. Message content from indigo :"indigo: dear mr sumit kumar, your flt. 6e 545, del-ixc 0635/0725 hrs on 14 nov is rescheduled. The revised time is 0635/0730 hrs on 14 nov. For any assistance, please call [protected]. To avoid repeat messages, sms ok ifncwn to 566772. Thank you." I have reached in airport at 6'o clock, they didn't allow me to enter. Pnr no.: ifncwn National consumer court complain no.: 509715. I have also email to indigo appellate authority but didn't any response regarding claimed amount. Kindly look into this and help me to get my amount refund from airlines. Regarding solution : because of this i spent lot of money to book other travelling sources. So kindly instruct them to reimburse my whole amount of rs 35, 000. I shall be highly obliged to you. Was this information helpful? | |||||
Oct 23, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Sep 22, 2018 IndiGo Customer Care's response Hi Sumit, We are sorry for the inconvenience caused. As checked, our customer relations team has assisted in the best possible manner in this regard. Regards, IndiGo Team | |||||
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