Dear Sir,
As mentioned in the above subject, we had blocked 100 tickets from Hyderabad to Udaipur and return through a travel agent from Hyderabad as we thought we would organize a family gathering for my Grandfather's 50th Marriage Anniversary. Also we had informed the agent the very next day saying that the venue in Udaipur was not confirmed and it got changed to Jaipur. Agent confirmed that he sent mail to Indigo and it can be done. Suddenly yesterday he stated that it was not possible and the entire amount of 5 lakhs was forfeited and he shared the contact details of the Station Manager at Hyderabad.
I spoke with him personally Mr. Chary and requested but no use.
Sir, First of all the amount of Rs.5, 00, 000/- was very huge for an individual and now the entire program was upset and halted. I personally request you to adjust the amount to Jaipur Flight instead o[censored]daipur. So that we all can plan our trip to Jaipur and celebrate the anniversary in Jaipur.
My only request was to change the tickets from Udaipur to Jaipur Flight on the same dates and will pay the difference fare. Else we have no option except to cancel the event.
Request you to consider the same on humanitarian grounds and confirm asap for organizing the event.
Group PNR - XHBCGL. Hyderabad to Udaipur on 05th Jan 2021 & return on 08th Jan 2021.Request you to change the tickets to Jaipur Flight on the same dates
Regards,
Sudhakar
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