[Resolved]  Indigo Airlines — request for refund a9l8yl feb 06 2019

Address:

562110

Indigo informed by message and mail just two days prior boarding regarding rescheduling of my flight from Bangalore to Bagdogra on 9th Feb and if i want to cancel they will refund complete amount .

I called customer care regarding my flight, which is rescheduled by Indigo . I have to reach Bagdogra by 9 :00 AM, so i booked this flight . How can Indigo reschedule my flight .

I have wasted lot of time with customer care.
Customer care representative told me that i can get a full refund, so i asked them to cancel and i booked new flight from spicejet.

But again now they call me back and say that we cannot refund full amount. Why is Indigo folling customers?
I would like to request for a full refund plus also a compensation of 10, 000 Rs for waste of my time and money .