[Resolved]  Indigo Airlines — request for refund the amount

Address:New Delhi, Delhi, 110022

Booking no. Emt 53825395 there was no pnr at time of booking in the indigo airlines. After 11:00. I unable to contact you about the booking.
I firstly booked the air ticket for 2 dec 2018 but failed the payment when second time to try the booking it suddendly deduct the amount imediately. We contact the indigo customer care there was no pnr generate so i cannot helped you. When the pnr generate would to contact him. After the generate the pnr, i contact the indigo customer care, he answered you contact to cancel the booking before 2 hour. I said that i contact to second time but customer care unable to unable cancel the air ticket. I contact again physically presence in the indigo counter, she shows to unable the cancel the ticket.
I am try contact ccontinue the ease my trip but your sight is always busy.
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Jan 12, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
IndiGo Customer Care's response
Hi Anoop,

We are sorry for the inconvenience. Please share your contact number along with a suitable time to connect via private message so we may address your concern.

Regards,
Team IndiGo
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