[Resolved]  Indigo Airlines — rude and unethical behaviour

Address:Pune, Maharashtra, 411021

I showed up late for the flight from pune to delhi, i had done the web-checkin before hand, in spite of that, i wasnt allowed to board the flight. I requested the ground staff to send my check-in baggage in the next flight. The ground staff supervisor, miss nupur, escorted me and my family outside the airport without giving any updates. This was very rude and unethical behaviour. I was forced to buy the reaccommodation ticket for the next flight which costed me inr 46k. Please arrange for a refund.
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Mar 19, 2018
Complaint marked as Resolved 
Verified Support
Feb 15, 2018
IndiGo Customer Care's response
Dear Harsh,

Greetings from IndiGo!

We sincerely regret the inconvenience caused. With reference to your concern raised, we would request you to kindly provide valid booking reference number/ PNR (Indigo Airline) which is about 6 digits alpha-numeric to enable us to assist you.

Regards,
IndiGo Team
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