[Resolved] Indigo Airlines — rude behaviour and insistence of original id. non acceptance of m aadhar | |
Today traveling to amritsar via flight 6e 453. Your attendant at gate no. 28 at mumbai insisting original id. I produced m addhar which ms. Kripa declined to accept. She talked very rude and not allowing to board. I told it is allowed under govt. Rules. She told indigo want original. She also told govt. Can allow but indigo will not accept. However security at same gate told it is allowed under new rules. After great reluctance she had to allow me to board. Please let me know it is dna of your employees to misbehave ignoring govt. Guidelines Rajesh dhir Pnr uicp7x Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved | |
1 Comment | |
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We regret the inconvenience caused. We’d like to inform you that the staff standing at the airport gates are not Indigo staff member but CISF staff members/Government officials who insist on carrying original ID proof.
Let us know in case you need further assistance. Thank you for flying with us!
Regards,
IndiGo Team