[Resolved] Indigo Airlines — seat assignment/ forcing to pay for seats
Kandivlai West, Maharashtra, India
TaTapanBuch on Dec 30, 2017
My wife and daughter are travelling alone and the airline forced me to pay so that they can be seated together. They are under the same pnr so isn't the airline responsible to have them seated together? Clearly a case of extorting money from consumers - not just for better seats but even for having a wife/daughter travel together.
The check-in website is also not functioning so i am forced to call them.
Complaint marked as Resolved Mar 27, 2018
Verified SupportIndiGo Customer Care's response, Feb 15, 2018
Greetings from IndiGo!
With reference to your concern raised, we would request you to kindly provide valid booking reference number/ PNR (Indigo Airline) which is about 6 digits alpha-numeric to enable us to assist you.
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