[Resolved]  Indigo Airlines — service

Address:Kishanganj, Bihar, 855108

Indigo is the worst airlines i have ever seen. I am travelling with my 7 month old kid and a 5 old kid. I opted for a direct nonstop flight because of the kids but my flight is rescheduled, delayed and made a one stop flights. I requested for a change to direct flight which was not entertained, i requested for a front seat to which i was told that i need to book at the airport. At the airport i was told that the seat is pre-booked. To my worst fear the flight got delayed and i am waiting at the airport. This is my last time with indigo and i will file a complaint with the aai.
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Jan 24, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
IndiGo Customer Care's response
Hi Rohit,

We are sorry to know this. Please share your booking reference/ PNR number via private message so we may look into it.

Regards,
Team IndiGo
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