[Resolved] Indigo Airlines — services

Royal Randhawa

from Mumbai, Maharashtra

Address:

Nainital, Uttarakhand, 244715

1. The take off and landing was perfect, smooth.
2. They change my seat 15 b to 30 f, as i am "flying first time with indigo" that was last corner window seat which was ok.
3. I order "masala tea" and attandent refuse my all three card by saying not working which feel shameful to me than i pay cash, my all three cards have sufficient balance and also active.
4. Rest everything perfect and comfortable, the tea was very tasty.

Thanks a lot!!

Was this information helpful?

No (0)

Yes (0)

Nov 7, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

IndiGo Customer Care's response Hi,

We are sorry that your in-flight experience with us wasn’t as pleasant as we strive to deliver to our customers and we’ll definitely make a note of it. Please know that the credit cards which are accepted as a form of payment onboard are VISA and MasterCard. If you had tried using one of these two and the payment still didn’t get through, we will definitely have this sent as a feedback to our respective department. We apologise for the inconvenience caused. Looking forward to giving you a better experience next time.

Regards,
IndiGo Team

Jul 28, 2019

Updated by Royal Randhawa Yes my Cards are Visa and Mastercard itself.

Thanks