[Resolved]  Indigo Airlines — staff negligence

I preeti sharma travelled in flight 6e 804 raipur to mumbai today.
The staff who took my luggage was so negligent that she forgot to put baggage tags on the checked in baggage.
When i am about to board the bus to the flight a indigo staff comes with my bag and asks whose bag is this as it doesn’t have a tag, the staff was informed and again when i am boarded a staff comes and calls me out of the flight with my suitcase and bag and ask are these bags yours we forgot to put tags.
Now this was emabarassing first of all because of lot of known people in the flight.
Secondly is your staff that negligent.
What if i wouldn’t have noticed whose bag are they asking for and my luggage would have been left back.
This kind of service and embarrassment is not acceptable.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 18, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2018
IndiGo Customer Care's response
Hi Preeti,

We are in receipt of your concern via email. Please be rest assured that we try our best to assist our passengers in the best possible manner.

Regards,
IndiGo Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5604
    Pending
    15
    Resolved
    2884
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information