[Resolved]  Indigo Airlines — suitcase broken by indigo vendors

I travelled from bangalore to amritsar on 11 may 2019. I found my suitcase broken and torn when went for collecting it at the luggage belt.

I am extremely disappointed at how your airlines treat customers luggage. Your vendors have no care for customers luggage. I have seen them how they throw the luggage from their trolley to luggage belt..

I need compensation for my suitcase.

My contact no [protected]
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Jun 29, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
May 25, 2019
IndiGo Customer Care's response
Hi Vandana,

We're sorry to hear you had such an experience with us. Please confirm if the damage was reported to our staff at the arrival airport.

Regards,
Team IndiGo
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