[Resolved]  Indigo Airlines — unethical behaviour

Address:	Lucknow, Uttar Pradesh
Website:	www.goindigo.in

Complainant is senior citizen and practicing advocate and had booked flight no. 6e-577 from lucknow to dehradun for departing on 24.9.2018 and flight no. 6e-588 from dehradun to lucknow departing on 25.9.2018. Complainant reached at chaudhary charan singh airport at about 13.25 to catch flight from terminal 2 at 14.40. And was in queue to take the boarding pass. There was rush and was a long queue and had asked the counter and it was told to me that you come in queue and when i reached on the counter, it was told to me to wait. I waited and again asked to issue boarding pass and then it was informed that fight is booked. I asked the parson to call the authority concern as 50 minutes has been left. Anyhow i was not allowed to contact and when contacted i was sent to reservation counter, who again sent me at the counter.in between flight has left. Anyhow i met met manager and others to show the urgency as four cases of high valuation of rs.57 crore were fixed on 25.9.2018 for arguments and i had to argue the same on behalf o[censored]bi before the drt, dehradun but no proper attention was given to me and ultimately i have suffered great financial loss, humiliation and professional reputation. I request you to kindly take appropriate action against the airlines and refund the amount deducted by them and award compensation of rs.50, 000/=