[Resolved] Indigo Airlines — unethical behaviour
Hihimanshu_3010 on Jan 8, 2019
I was travel from vadodara to mumbai via flt:6e 446, pnr fk3knk. After get my boarding pass after check in i got info that due to indigo employee mistake my luggage bag zip broken. Two zip broken. They didnt provide new one, nor provide rental bag, they repair one no and left another one damaged. Poor response from staff. Still i have that damaged bag. I cant lock it due to one zip is broken
Complaint marked as Resolved Feb 15, 2019
[Jan 08, 2019] IndiGo customer support has been notified about the posted complaint.
Verified SupportIndiGo Customer Care's response, Jan 09, 2019
We're sorry to hear you had such an experience with us. Please confirm if the same reported to the baggage delivery staff.
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