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Indigo Airlines — Unfair cancellation rules

Address:560037
Website:go.indigo.in

We need to transfer a ticket from father to son.Also there are no seats available in the same flight.
We are keen to get the ticket transferred so that full family can travel together. We have spoken to customer care and they are suggesting to cancel the ticket and rebook. We cannot rebook also as it shows no seats available.
Also they are not letting us know the fare difference and also not confirming the seats.

Kindly help us resolve the issue.

PNR
K8UYHC

Thanks
Neha Pandey
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Comments

I am very disappointed the way of service provided with a senior citizen and wife of Army personnel. She has reached Airport on time but some how couldn't board flight.

I request to refund amount after getting cancellation of my ticket due to reporting late at Airport for boarding pass.
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