[Resolved] Indigo Airlines — unhygienic & unclean seats

Rajdeep Ghosal

from Mudigere, Karnataka

Address:

Nagpur, Maharashtra

Today I was traveling from Nagpur to Bengaluru in Flight No.6E 436.
I was sitting on sit no.21A.
The tray rack which we use for keeping foods and other stuff was very Unclean and unhygienic.
May be some passenger has had food on it and spilled the food over it. But the tray rack was not cleaned.
It was very annoying and agitating to have my own food on such an Unclean place.

I'm attaching a photograph for your reference.

Kindly look into the matter and take necessary actions, else Goodwill of the company will decline.

Thank you,
Rajdeep Ghosal,
[protected]

+1 photos

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Apr 21, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

IndiGo Customer Care's response Hi Rajdeep,

We understand the inconvenience you must have been through. This is not as per our standards. After every flight, cleaning do take place. We will share your feedback with our team. Please be rest assured that we try our best to assist our passengers in the best possible manner.
We look forward to serving you on board soon.

Regards,
IndiGo Team