Indigo Airlines — Worse service

Venkat konduru

Address:

1685

I am traveling from South Africa to India, i booked Indigo for domestic connections Indigo flight was delayed for 30 minutes, wrong gate number has given in ticket and no one announced or instructed passengers for gate change .Baggage allowing is very worse for international flyers, Indigo charged me 2000 rupees, they charged for laptop bag and duty free things also.Staff doesn't know hospitality, they always busy in phone and they don't respond to passengers in polite way.Even they don't know how to greet the passengers.My reference number:X67ERY .

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Aug 28, 2016

Updated by Venkat konduru Indigo is the worse then any Airlines, non of the airlines charges money for laptop and duty free things.Indigo is robbing money from International flyers. Indigo staff doesn't know hosting or customer service, if any passenger asks any query indigo staff tells passenger to find out them self.Indigo staff doesn't assist Passengers.