Indira Gandhi National Open University — didn't get my degree/ marksheet

Address:

242, Tribune Colony Baltana, Zirakpur, 140604

I have completed my mba degree in december 2013. But one my subject was pending and i was asked to resend the assignment in december 2018 but till now marks were not added to my gradecard for the subject ms04. And also i have not received my degree/ marksheet.
I have resend my assignment in december 2018 but the marks are not updated on the portal yet. I have send reminder mails to them and also spoke to the regional center persons but they did not help me yet. It has become very difficult for me to followup again and again and it looks like wastage of 2 precious years of my life. I got information as they did not send the marks to head quarters yet.
Please do the needful to update my grade card and to get my degree certificate asap.

My details:
Enrolment number:[protected]
Name: aditi goyal
Program: mbact