Indira Gandhi National Open University — ignou non receipt of mark sheet and provisional certificate

Address:

Sodepur Ghola, Kolkata, West Bengal, 700111

I need my original ba degree mark sheet and pass certificate that was awarded in the 28th convocation. My regional centre had advised me to fill in form b along with a dd of 400 (As was mentioned in the form) and send it to ignou head office in dehli. They also said that my results were not released from ignou's end since i had not submitted form b.

I have send the form b that i had received from yourselves along with a demand draft of rs.400 as was mentioned in the form and have send the documents via india speed post (Consignment number - ew[protected]in) on 24/06/2019. This got delivered to yourselves on 27/06/2019.

I had communicated through email with a shri devendra at [protected]@ignou.ac.in and requested for my mark sheet. He suggested that i need to fill another form for a duplicate mark sheet and send another dd of rs200 to ignou.

There is so much mis-communication on this simple thing.

Shri devendra says that my marksheet was sent to me on 2014 which cant be true because i have not received it, however, the form b was sent to my address on 2015 which i have received (As per my understanding, without the form b, mark sheet will not be sent to me) which i have filled and sent now in 2019. I have never recieved any marksheet/certificate till date. I am being asked to pay money over money and i don't even get a response from ignou.