Indira Gandhi National Open University — Not refunding the examination fee amount

Address:

Ignou, Maidan Garhi, New Delhi

My enrollnment number is[protected]. I had paid fee on 15:04:2019 of MCom 2nd year. The first payment I made, it was technically issue come. I waited for an hour then I paid again then the transaction was done. Then after a couple of second it shows the amount has been transferred to IGNOU, both the time. The bank is not responsible as the amount has been debited. I send many mails to ignou . Earlier they replied the amount has been returned shortly. It has been more than a year. I had filed the grievance on IGram as well. They told we will refund and they close my grievance by themselves. Many cases I have heard . Kindly help