Indira Gandhi National Open University — payment done but not showing

Dear sir/madam,
It is inform you that, on 12/08/2019 i was made payment of ignou new admission for sum amount of rs. 6800 for the course program:mcom, payment has been deducted from my account but it is not yet completed even i have not received confirmation page of ignou admission.
Personal details:
Name : shrayesh kumar sunmy
Control no. [protected] and program:mcom
The transaction id is s4554120
I am herewith enclosed my bank complaint statement as follows:
It has been observed that, the transaction id s4554120 is successful and processed to your merchant. For more details kindly contact your merchant.
Therefore sir/madam, i cordially request your honour may kindly check my issue as soon as possible.