Indira Gandhi National Open University — refund of admission fee paid

I have registered for M.com via Distance Education trough the online facility of the IGNOUand opted Ernakulam, Kerala as my Regional Center . I paid Rs6800/- as Admission Fee upon registration. This was done in September 2018 and till date i haven't yet received any materials/ textbooks/notes etc from the University. Since i am not interested in wasting time by spending time by waiting for their convenience, i planned to drop M.com . I've written to the Regional Center about the same via e-mail and the replied me that fee once paid cannot be refunded.

The stand that the university has taken in my case is not genuine as once they collected their fees they are simply keeping it pending. If a student decides not to take up a course before initiating a course, he/she can and should be refunded the money paid to the university/college . This is my understanding.

Universities and Colleges are center for learning and initially considered as Charitable organisations . But they have recently emerged as the best business undertakings as their is no ethics in their functioning and their only objective is to earn profit/money. I suggest these institutions to be treated as Business entities and to lift the exemptions/reliefs enjoyed by them like tax exemptions as they fall under the ambit of Charitable Organisations as per the Finance Act.

I strongly believe that my complaint is just and the university is guilty of delay in performance as DELAYED PERFORMANCE IS DENIED PERFORMANCE. Hence i need the refund to be credited taking the above on record at the earliest.