Indira Gandhi National Open University — Regarding non updation of my assignment marks

Address:

Jorhat, Assam

Dear Sir,
I'm writing this letter as a last resort as it were to inform you about these perennial issues of mine concerning assignments. I'm a undergraduate student at Jorhat study centre code 0410, Assam.
I had submitted my assignments prior to appearing in the Dec, TEE 2020 which was held in the month of February this year. I had submitted it on 9th Dec, 2020 & I submitted it physically in my study centre itself .
Now, firstly, much to my dismay I have never been able to check my assignment status in my registration details eventhough it has been passed well over 8 months since I had submitted my assignments. Every time I attempt to look up on internet I invariably end up getting this pop up message which reads "Assignment status not found contact your RC centre/ Study centre ".
I have enclosed herewith the screenshot of the computer message and the receipt which I received during the time of the submission of my assignments at the study centre for reference
Secondly, my assignment marks haven't not been updated till this date as I'm writing you this letter, eventhough the results of Dec TEE, 2020 were declared many moons ago and I have managed to got through the TEE as well. I have included my online grade card plus identity card for reference .
Thirdly, despite numerous attempts to convey my issues to the concerned person at my study centre via online as well as offline mode I have found them rather callous in terms of sorting out my queries & all of my entrities for some reason or another have fallen to deaf ears which in turn compelled me to write this letter to you.
Sir, I am exceedingly worried over these issues . I'd like to know whether the study centre had sent my assignments for evaluation or they have lost it elsewhere . Why is it getting delayed so much ? Why aren't they updating my assignment marks? Kindly give me a response as soon as possible.
Like I have mentioned earlier, I have enclosed herewith the following attachments to assist you navigate the issues
1. An image of the pop up message which reflects on the computer screen whenever I attempt to check my assignment status.

2. Assignment submission receipt

3. My online grade card

4. IGNOU Identity card.

I look forward to your expeditious response .

Regards,

Madhabendra Neog

BAEGH( Bachelor of Arts English Honours)