Individual — consumer complaint appreciation | |||||
Hello guys, I really want to appreciate the team for their work. After looking at the complains i was really nervous to buy. But i took a chance. First time i bought i selected upi payment through paytm i had an issue as i made the payment and in my laptop it was just loading and failed. But payment in my paytm was succesful. Immediatley called the customer service they asked to wait for 30minutes and got a message in whatsapp saying that they are looking into it. That gave me an assurance i bought again through net banking and that was successful. I installed the software successfully. Here i wnted to highlight that their customer service is good no doubt about it. If you want confirmation please find below confirmation. I also received a confirmation from them saying the first payment will be refunded. Was this information helpful? | |||||
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