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Individual — Not receiving test reports online.

Why I am not receiving my test reports online? Everytime, I have to collect my report from the Lab itself. The following are some Lab IDs against which I didn't receive Lab reports online.

[protected]
[protected]
[protected]

Everytime when I tried downloading report, i receive the message stating that "Sorry, you can not access your report at this point of time. For more details please call at our help desk[protected]"
Please do the needful.
Thank you
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