Indraprastha Gas Limited [IGL] — billing error

Address:

Ghaziabad, Uttar Pradesh, 201017

My name is dashrath singh rawat. Png bill for bp no. [protected]. Presently house is locked. Already discussed with you.

Photo of meter reading up to date. Please refer to the attached.
I have received a msg., for payment of bill of ₹685/55p. I am surprised to see this bill while my house is locked and photos o[censored]p-to-date meter reading already sent to you on whatsapp. Please look into it and get my billing reviewed. Against previous bill i have already paid excess payment and my house is locked since long as i am residing in delhi.

Photo of meter reading sent to sh. Ajit mishra on 5-9-18 with msg... (2) on receipt of whatsapp msg. From igl, sector - 3, noida, whatsapp no. [protected] on 28-9-18, immediately photos of meter reading uptodate were sent with a msg. Same day for reviewing my current invoice.

We still have not received any response and will not be paying the bill as the reading is same since last month and we paid 685 an average bill last month as well which is till now not adjusted.

This is rubbish service and want this resolved on urgent basis.