Indraprastha Gas Limited [IGL] — complaint of cust care staff - very poor service

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

My bp no - [protected]. Its a complaint of customer care staff. Since 29th oct i have wasted 14 hours of my phone calls on your tel no[protected]. For 30 mins or more i am put on hold & my complaint is not registered. Today 31 oct from 10.00 am till 12 am was a very discourtious lady who answered three times after long wait & then she said that she will put me to png people but again for 25 mins i could only hear music tunes. 2nd & 3rd time she heard my voice & then put me on hold without answering my call or connecting any one.
Your 2nd no[protected] keeps ringing for long but no one answers.
What use is keeping such customer care nos or such useless discourtious staff who cannot care for customers or not solve customer problems