Indraprastha Gas Limited [IGL] — Connection not activated even after 6 months

Website:

iglonline.net/english/Default.aspx

Hi,
Hi, I applied for a IGL connection on November 2020 and also gave a cheque of 6000/- for the same. We were assured that the connection will be activated soon. However, it's been more than six months and the connection is still not activated. The connection from main pipeline is still not done and as a result we cannot use piped gas connection. Multiple tickets have been raised and have been closed but we still haven't received a ETA for completion of this. We've been forced to arrange for LPG cylinders in absence of piped gas. The current customer complaint number is [protected]. Can someone from IGL help us out as it's been more than 6 months since we applied for the connection and it's still not complete? Everything is blamed on the partner as we've been told everything is Ok from IGL end.