Indraprastha Gas Limited [IGL] — Fraud igl staff virender verma

To The Customer Care Incharge
Indraprasth Gas Limited(IGL)

Sub: complaint for fraud
Sir,
I, Ishwardas, resident of 32A Pocket A12 Vaishali Apartments Kalkaji Extension, wanted to tell you that on 2/8/2022, I called at customer care number of Kalkaji [protected] regarding that I am a non consumer and gas pipeline is being removed infront of my house and I want to do modification there, for which A boy named ‘Virender Kumar Verma’, from centre came for site visit whose phone number is [protected] . That boy inspected the site and he told us to remove 20 m pipe and he told us that it will charge Rs. 5539, but when I asked him how to pay this amount then he told me that I will have to pay by cash as I am a non consumer of png. He gave me a slip/receipt of IGL of Rs. 5539which is fake. When I asked him for the bill, he told me that bill will be given later on and he took Rs. 5539 cash from me. I checked at the site then I came to know that he overcharged me as length is not 20 m and modification is not done even for 10 m.
So I request you to grant me the refund of overcharged amount and investigation is done regarding, how that boy took amount in cash.

Enclosed Documents- Slip/Receipt.

Thanks
Regards
Ishwardas
[protected]
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    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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