Indraprastha Gas Limited [IGL] — gas connection not installed since 2016

Address:

New Delhi, Delhi, 110014

Dear Sir,

We are writing to you after having exhausted all avenues. We are hopeful that you will provide us with right direction.
The case goes like this: Indraprastha Gas Limited along with some agent came to Sidhartha Extension, New Delhi and took registrations for PNG gas connections in the month of January 2016. (Stamped customer copy attached. Apart from the attached paper, no other paper or numbers were given to me)
I, Beena Verma resident of 66C, Pocket C, Sidhartha Extension, New Delhi-110014 also registered during this drive and deposited a cheque of Rupees Six Thousand from my Oriental Bank of Commerce saving account no [protected], cheque no.122456 dated[protected] for Rupees Six Thousand Only. (Copy attached herewith)
The cheque no.122456 dated[protected] for Rupees Six Thousand Only was subsequently encashed by IGL
But unfortunately till date NO ONE has come to 66C, Pocket C, Sidhartha Extension, New Delhi to install the gas connection despite many calls and follow ups from our end. (Written many times to M/s. Bonace Engineers Pvt. Ltd., Easy Source and the Customer Care on the IGL website with no result!)
Please note that there are gas connections all over Sidhartha Extension including 66A, 66B and 66D so therefore, the feasibility of installing gas is very plausible and doable.
May I request you to help me out in this matter as I am a widow and a senior citizen. Please help install the gas connection at my residence 66C, Pocket C, Sidhartha Extension, New Delhi -14 at the earliest.
Looking forward to hearing from you soon.

Thanking you,

Yours sincerely.

BEENA VERMA
66C, Pocket C, Sidhartha Extension, New Delhi-110014
Mobile: [protected] / [protected]/ 26346991
[protected]@gmail.com