Feb 14, 2021
Complaint marked as Resolved Gas pipeline not connected to main line since last 3months.
They ask for cheque on the very first day while applying for connection but they literally left the customer hopeless with no option.As he have already paid he can't apply for any other gas connection till he received refund.We have called customer care many times but nothing happend.I hope this platform be helpful and IGL people look after our problem we are facing and take immediate action.
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Director (Operation)
(Domestic PNG)
Indraprastha Gas Limited
IGL Bhawan,
Plot No 4, Community Centre,
Sector 9, R.K. Puram,
New Delhi-110022.
Sub: Provide new PNG (Domestic gas connection)-at B-65/301 & 302, (2nd Floor), Vishwakarma Colony, M.B Road, New Delhi-110044 in the name of Bijoy Chatterjee. (Flat No 301- Meter installed No.[protected] B.P No.[protected]. (Flat no 302)- Meter No.[protected] B.P NO; [protected].
Dear Sir,
With regret I wish to inform you that since November 2020 two PNG meters were installed in my home at B-65/301 & 302, Vishwakarma Colony, M.B Road, New Delhi-110044 and still for the last one year no connection was provided to me and as a result facing lot of hardship. After complaining to your office one representative came and inspected told me that there was no line installed only in front of my home whereas rest of my neighbours have got PNG connections.
In view of the above, I appeal to you to kindly look into the matter and provide me urgent PNG connection at my home.
I am sure you will look into the matter and short it out for your new customer.
Thanking you, Sincerely Yours,
With kind regards,
(Bijoy Chatterjee)
B-65/301& 302, (2nd Floor).
Vishwakarma colony,
M.B Road,
New Delhi-110044.
(M) [protected].
E mail: [protected]@gmail.com
E mail: [protected]@yahoo.com.