Indraprastha Gas Limited [IGL] — incorrect charges bp no-[protected]

Address:New Delhi, Delhi, 110089
Website:www.iglonline.net

Dear Sir,
Igl started my connection on 14/04/2018 and install it couple of weeks ago.

In our 2nd bill they charged Rs.494.00 as other charges.
When I call customer care they told me this will deduct in 7 working days.
I call them again after 7 days then they told us it's conversion charges we forgot to charge now we have charge in 2nd bill.

We confirm this thing from our neighbourhood who take connection sometime before us they never charged any other expenses till their 3rd bill.
I did again call customer care and told that no charges from in my neighbor hood .

Then they told this charges charge for your connection active delayed after 15 days of installation. So you have to pay that.

I told him whose mistake is this why not you active the connection same day when installed. We didn't stop you to start and if there is rule why not you inform us after installation we follow this rule. We took your services for our convenience not for harrasment.
Various complaints and emails I did but no reply and resolution I get.
Now they told our superiors told you have to pay this amount.i[censored] wish to fight then fight.

So we request you please help and try to get resolution with their arrogant and careless attitude.

Best Regards
Meenu Jain
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indraprastha Gas Limited [IGL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1732
    Pending
    0
    Resolved
    181
    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
    View all Indraprastha Gas Limited [IGL] contact information