Indraprastha Gas Limited [IGL] — late bill generation and incorrection amount deduction

ashishkumarsingh

from Pune, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:	www.iglonline.net

Its again an blunder from your side regarding the bill generation and its charging.

Consumer details:-

Consumer No. -[protected]

Address: D 405, Galaxy Vega, Techzone IV, Greater NOIDA West

Issues:-

1. One meter checking guy visited at home on 29-June-2018
2. You guys have sent me the e bill by email on 29-June-2018. Which is already past the invoice due date (26.06.2018)
3. You must have sent me the e-bill on 5-June-2018 (Invoice Date)
4. Because of which, I have to forcefully pay the extra amount 221.52 INR (Amount Due after 26.06.2018) in place of 217.18 INR (Amount Due on or Before 26.06.2018)

Expecting the extra amount back in my account. Kindly do the needful utmost as not getting any response on toll free number as well.

PFA e bill for more info/
Thanks & Regards,
Ashish Kumar
Email ID: [protected]@gmail.com
Mobile no: [protected]

+1 photos

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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.

Jul 23, 2018

Updated by ashishkumarsingh Now IGL has charged extra 12.79 Rs/ without any bill generation/details. As an customer they have given me no options, only have to pay their unrealistic & incorrect charges.

Thanks,
Ashish Kumar

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Comments

Samidha Priyadarshini Singh

from Delhi, Delhi

We have a connection of gas pipeline but it is not working properly. Only one burner is working and that too the flame is very low. Send some one to check the connection for any leakages or misconnection.