Indraprastha Gas Limited [IGL] — money debited but gas connection not given

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

We had paid the IGL representative Mr.B.N.Singh for a new gas connection almost 3 months back. He had told us that it will take a month to get the connection. There has been no response from him. Also there has been another representative Mr.Mukesh Singh whom we contacted but even he is not responding. The money has been debited from our account to a Cms branch pool account(210700) in April.