Indraprastha Gas Limited [IGL] — new igl connection of bp no.[protected]

Address:

New Delhi, Delhi, 110060

I am sanjay sharma residents of 39/20 ground floor old rajinder nagar. We have applied new igl connection bp. No.[protected] on dated[protected]. You have assured that within a month or so connection will be start.
Still work is on progress. My pipe lines are not connected properly. As we are leaving in builder floor i am on ground floor. Connection to my kitchen come through come from back line street to roof and then my floor. The pipe line taken on the roof without discussing the third floor roof right owner because of that he is angry and objectioning on the root of pipe line.
We have discuss with your installation team regarding the same but no one is understanding and changing the root of pipe line as per root guided by third floor owner. We have discuss with your installation team regarding the same two to three time, they agreed that root is feasible but not changing the line and providing the connection.
We are in great delima that when this work will be over in our building once they left the site then who will bear the cost of pipeline work.
So, i have request you kindly reroot the pipe line as per third floor roofwright person and give us connection as they have given to other residents.