Indraprastha Gas Limited [IGL] — please help

Address:New Delhi, Delhi, 110019
Website:www.iglonline.net

By mistake a wring bp number was registered in online banking account. Consequently, a wrong bill payment was made. Immediately the matter was escalated on 28th september 2018 and a reference number [protected] was generated y igl on 28th sep. Thereupon, we called them and told them about the same. They asked us to provide a copy of bank statement which was provided instantly.

We have been calling them again and again and they have been telling us that they are looking into this. Now after more than a month, they have closed the complaint mentioning that it has been resolved while it is still unresolved.
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Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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ALL Burners of the GAS are Blocked, making it difficult to cook food, kindly get the same cleaned please, also make schedules for monthly or bimonthly checking of safety and such issues as I have not seen any body coming to clean GAS Burners and also carrying out safety checks specially in a festival like DEEWALI, please help

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    Indraprastha Gas Limited [IGL] Phone
    +91 11 4607 4607
    Indraprastha Gas Limited [IGL] Address
    IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi, Delhi, India - 110022
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