Indraprastha Gas Limited [IGL] — service

Address:

New Delhi, Delhi, 110087

Igl has the most horrible service so far. We are highly disappointed. We live in paschim vihar. Yesterday, our pipeline broke. We called for indraprastha gas ltd emergency services, yet the numbers were busy. When finally we managed to contact a person from igl, and asked him to come immediate and repair the pipeline (Or fit a new one, which was a 'mandatory service' included in the igl services), since gas leakage (Had it happened in case), could have posed a serious threat, the person responded very rudely first of all, and second, without giving us a chance to explain the problem, he immediately said that 'it was not his duty and call someone else for this service'. (As i referred in the igl website, those service were included.) i expect immediate action in this regard. Since lackadaisical behaviour in such matters could posses huge risks. Hope you consider. Thank you