Indraprastha Gas Limited [IGL] — the technician is not installing the connection.

Address:

New Delhi, Delhi, 110085

This is to inform you that i its more than 120 days now and my domestic gas connection is not yet installed.
Finally when the techinician raja from igl holding mobile no.[protected] visited my location and found the there is already gas connection in place and it will take 2 hours to install my connection.
I live in first floor.
But the technicain did not work and left without installation and saying that the ground floor owner is objecting them and saying without his permission they cannot install.
When spoken to igl they asked me to register compaint against the technician as this should not be objectionable in the same building and he should go through the installation.
Please take action against raja for misleading and not installing the connection and help me in getting the installation done by this week asap, without which am not able to move to that house.

Here’s the bp no. [protected]
And lead no. [protected]