Indraprastha Gas Limited [IGL] — workers of igl, gas connection work was pending since last friday

Address:

221, Dda Site 1, top Floor, new Rajinder Nagar, New Delhi, Delhi, 110060

This has reference to my igl connection the worker or plumber called me at morning and told that we r coming around 10 am for ur igl connection. I am a working lady, i took a leave for that day that is on friday (23.08.2019) and they came around 1pm after that they started working for more than 3 hrs.
When an engineer and his subordinate (Who called me at morning) said the pipe is not fitted properly it should be rectify, after that the person told me signed on these papers (Ye toh chits as kaam hai mei kal subah karwa dunga) and now i had called them many times and they keep saying everytime abhi aa jayega and then till today the situation is same. No one came and no connection of gas. So please tell me what is the use of gas meter plz uninstalled the unit from my kitchen i[censored] and ur workers r not able to rectify d mistake which were made by them and without any gas connection, why wasting our valuable time and money (Also drilled a hole in slab for their pipe connection) and harass common people like us.
Kindly do the needful at the earliest.

Sarika malhotra
Plot no. 221, dda site1, top floor, new rajinder nagar, new delhi 110060
Oh. [protected]