Indus Motors — refund cheque cheating

Sir,
This mail is regarding a very serious issue happened at the kotakkal indus motors branch within me. Few days back i received a call regarding a cheque matter from my kotakkal executive mr. Musthafa. He said that a cheque has come from the head office which has to be in his name but as of a mistake from head office account dept. It was mentioned as customers name. He also said that it is an incentive for him which is provided from the company. I contacted the manager mr. Rafeeque at kotakkal indus motors however after hearing this matter. He also said that it is an incentive for mr. Musthafa so to provide necessary documents to change the name in cheque to musthafas name from the owners name mr. Abdul majeed (My father). Musthafa asked me for my fathers pass book and id proof details inorder to change the cheque name to his name. Its sure that mr. Rafeeque and mr. Musthafa was playing a drama inorder to take up this cheque which was refunded for the customer. They both lied to us inorder to take that amount. I went to the accounts office thereby and asked for the details. The accounts dept. Said that its for the customer only and not for them. They also said that musthafa and rafeeque lied to us as the cheque is truely in my dads name and not for them. I therefore request you to enquire them and take necessary actions or else i will have to meet up with the consumer court and file a case againt indus motors for no doubt. It was a cheque of inr 14000. Which i got offer from the company. They both tried to steal the amount from me giving me false information. Musthafa also mentioned the name written abdul majeed (Owners name) was falsely written by the accountant at the head office and told me not to complain as he will be expelled from the office. This is truely cheating the customers. I will definitely not recommend any customers to buy vehicles from indus motors and i am also going to file a case as soon as possible if this isnt explained to me with proper reason.

Thanking you,
Er. Mohamed azhar s/o abdul majeed neduvancheri
Was this information helpful?
No (0)
Yes (0)
Indus Motors customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indus Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    225
    Pending
    0
    Resolved
    47
    Indus Motors Phone
    +91 97 4674 3461
    Indus Motors Address
    Bypass Road, Kattappana, Kerala, India - 685508
    View all Indus Motors contact information