Indus Motors — tyre damaged due to inappropriate service.

Address:

Pathanamthitta, Kerala

I am Jithin G Ninan, son of Mr. Geevarghese Ninan, residing at Aikad, Kodumon PO Adoor. I own a maruti Alto k10 car, which is registered in my father's name. Its mil 52371. This vehicle was serviced and maintained from its second service onwards at Indus motors, Mithrapuram, Adoor. First service of the vehicle was done at popular motors pathanamthitta. After completing 35000 kms I have changed my car's four tyres . From my sixth service onwards I have raised a complaint to the indus people that a sound is heard from the front bonet and after 45000 kms I gave my car for the purpose of changing break pads. From the second service onwards my car's wheel alignment and balancing was done and serviced by indus motors. Now just after completing 17000 kms, both the front tyres got ruined by one side and its steel inside came out. It is crystal clear that the vehicles wheel alignment was not done correctly and not maintained properly for the last 10000 kms. All this time I have paid indus motors for wheel alignment service. I have purchased 2 new tyres last week and I should get the compensation for the bill amount from the service centre since it was the mistake happend from the part of the service people. On failing of this I will have to file a complaint at consumer redressel forum Pathanamthitta. yours faithfully Jithin G Ninan [protected]