[Resolved]  Indusind Bank — Account difference and inactive account

Address:

Chandigarh, Punjab

Dear Ms / Sir, I have A/c No 0014-Z[protected] at your Sector 8, Chandigarh Branch I am receiving SMS daily informing my combined balance as on date. On 18.03.2014, I was informed thro' SMS that my combined balance is 63, 237.06 whereas, surprisingly, next day i.e 19.03.2014 I got SMS that my combined balance is 60, 866.92 without any transaction I lost Rs 2, 370.14 I visited your branch on 27/28th to understand the reasons. I have been informed this has happened due to some internal operational problem and would be sorted out immediately. Moreover I was informed that my account is INACTIVE. I submitted all necessary documents and withdrawn Rs 5000.00 to make my account ACTIVE During this period, I tried to withdraw thro' ATM card but could not retrieve my ATM card from the ATM M/c as I got message as UNAUTHORISED user I again visited the branch and got to know my account is still INACTIVE account My request is to recover Rs 2, 370.14 and to activate my account V M Vasishta