[Resolved]  Indusind Bank — Cibil score affected due to wrong statement by bank

Address:Indore, Madhya Pradesh, 452010
Website:www.indusind.com

Dear all,

I would like to draw your kind attention that below issue raised by me and cibil also to correct my cibil statement as i deposited the amount of credit card even i did not use crdit card only pay the amount for service charges.

But after deposited whole payment and a fare clousre of credit card without any settlement demand stil showing in my cibil the written off sttus that is affecting my cibil score and credit status.

And after so many follow ups there were no reply from the concern department.

Please look into the matter and correct the status immediately.

Regards
Dheeraj singh solanki
+91 [protected]

— forwarded message —
From:
Date: fri, feb 3, 2017 at 10:49 am
Subject: dispute status update
To: solanki. [protected]@gmail.com

Dear dheeraj dheeraj singh solanki singh,

We refer to the dispute raised on your cibil report dated[protected]. Your dispute id is cds[protected].

Please find below the updated status received from your credit institution on the disputed information.

Section field names details of dispute status of dispute
Account indusind bank limited - [protected] written-off and settled status to be changed to clear existing status no change - please get in touch with indusind bank limited - [protected] for the required correction
Note that cibil cannot modify any information in the database without confirmation from the relevant credit institution/s.

Always at your service!

Regards,

Consumer services team
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May 21, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
IndusInd Bank Customer Care's response
Dear Dheeraj

We acknowledge the receipt of your email We shall revert to you shortly from vide interaction[protected]

Thanks,
Team IndusInd Bank
Oct 17, 2017
Updated by dheeraj.solanki
Thanks for the cooperation.

Regards
Dheeraj
[protected]
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