[Resolved] Indusind Bank — complaint about credit card

Rahul Neb

Address:

New Delhi, Delhi, 110018

Rahul this side
From subhash nagar
One o[censored]r executive called me and inform me about ur credit card schemes and all.
M interested to apply one.
Then ur executive hve taken all the necessary info about me and promised me that i am elligibile fr ur credit card.
Ur executive came to me and collect all my docs.. And processed my file into ur bank.
Then after 4 days someone called me and verify about all the infos and docs that i hve given.
And they told me nw ur credit card will be delivered to u in 10 working days at ur residence.
But now 10 days past.
1 mgs came to me that sorry fr the inconvinience u cant apply our credit card coz ur not elligible fr the same.
I had given all the docs to ur bank and they promised even said that ur credit card will be delivered, nw what happend then.
Ur making fools o[censored]r customers or what..
This is too pathethic.
Kindly consider my complaint and revert me asap.
I[censored] cant do the needful then i m extremely sorry, i hve to raised complaint on the email to ur higher authorities..
My contact no-[protected]
Rahul neb
Subhash nagar, vishnu garden
110018

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Dec 26, 2019

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

IndusInd Bank Customer Care's response Dear Rahul,

We have reviewed your credit card application 4819816 and regret to inform you that we are unable to offer you our Credit Card, as your application does not meet our internal assessment norms.

Please note, the processing of card application involves various verification checks and it is subject to approval.

According to the set norms, we will be unable to disclose the internal assessment parameters under which your application has been rejected.

Thanks,
Team IndusInd Bank