[Resolved]  Indusind Bank — Credit card joining fees charged without credit card joining fee charged without

Address:

122001

This is to bring under your acknowledgement that i had an account with your bank in Gurgaon sadar branch a/c no[protected] which was levied negative charges from couple of months due to its non maintenance of funds.

As to waive off the charges i was being communicated from bank official Named Mr nirmal about waiver off that if i will put a fixed deposit in my account then all charges will be waived off.
I accepted and deposited Rs 200000 after getting assurance from Mr Ambarish ( Manager) accompanying Mr nirmal.

Post couple of days i was being offered a credit card from a collegue of nirmal named Mr Neeraj on grounds on basis of Fixed Deposit, which i have accepted.

Now the issue is I was being charged with joining fees of 25000 without being informing to me and after putting my disapproval Customer care official And bank official says that charges wont be levied off as i have signed the docs during credit card joining.

My request is please dnt let me charged with the joining fees as i have not opted for it, if still something has done wrongly then pl get it rectify as i am embarraced with this incident.
Even my negative charges have not been waived off till date.

Madam pl turn your officials and front end officials more customer friendly as being an educated customer i know how to take this issues under your notice but what about those who are not writing expertise and cant reach you on these problems.

Please do something