[Resolved]  Indusind Bank — credit card payment issue

Address:Jaipur, Rajasthan, 302016

Indusind credit card team not responding. Team behaving like british east india company. They know only to debit/recover their required/ordered amount not bother about customer satisfaction and situations.
In the entire period of indusind credit card use, i delayed minimum payment only two times, in which first was my mistake but for the second time i issued chq on time and that chq misplaced by indusind bank only. After that i got call from indusind cc executive, she said please pay your minimum atleast to avoid late charges. I informed her about issued chq and cleared complete scenario and requested if not recevied i will do neft and said please update the same and please avoid late charges. She updated my payment or not i don't know but i penalized late fee and now indusind credit card team not responding.
Very worst services.

Regards
Rohit
+91 [protected]
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Sep 22, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2017
IndusInd Bank Customer Care's response
Dear Rohit,

We regret for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern

Thanks,
Team IndusInd Bank
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