Indusind Bank — extra loan amount customer code rac03934h

Address:Jaipur, Rajasthan, 302029

Dear concern

I have purchased activa 5g dlx on 30th sept 2019 from "khusi honda" near muhana mandi, muhana mod 302029 vide invoice number rj01sh0219v01047

I have finalized amount 69300/ inclusive all (Rto+insurance+accessories). I have asked them to process bank loan for 50, 000 for 24 installments and remaining i will transfer rs. 19300/- through my saving account. After this i have received below documents.

Invoice amount: 56380 (Inc gst)
Insurance bill: 5063 (Inc gst)
Rto charges : 6410 (Message attached)
Remaining 1447 (Bill not provided)
Total 69300

I have transferred amount 1000 and 18300 total 19300 and asked for loan processing for rs. 50000/- remaining amount. When they shared emi amount 2905 pm i have not satisfied with loan amount. I have asked them to provide loan sanction letter which was sanctioned for rs. 55000/-.

At the same time i have taken quotation from another agent of indusind bank he said that emi will come on 50000 loan amount rs. 2405/- pm for two years @10.50%.

It seems they have showed less down payment. How they can exceed loan amount which burden comes to me into 23 installments. I am very surprised how agency can do this type of forgery.

I am requesting you to please interfere in this matter and resolve this on priority otherwise i will go for legal action after 07 days of this communication.

Regards
Madhubala sharma
Mobile: [protected]
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IndusInd Bank customer support has been notified about the posted complaint.
Dec 09, 2019
Updated by vinod@1970
Waiting response on urgent basis.
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Team, Facing issues while transfer money in Mobile Banking app.., while doing find transfer, am unable to type amount in the column which was disabled since I have raised this complaint earlier but this issues not resolved yet...I would request you kindly attend the complaint and resolve immediately A/c no.[protected] and customer id. 30057491

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