[Resolved]  Indusind Bank — Fd getting auto booked on interest rate less than savings account interest

Address:Kolkata, West Bengal, 700017
Website:www.indusind.com

Respected sir / madam,
I radha agarwal had opened account with indusind bank upper wood street branch in january 2016.

Since the day i had opened my account, i have faced only harrasment and direct on face insult by the fix deposit handeling personals.

1) on 22nd of january 2016 i went to the bank with all my documents and 4 lkhs cash, and two lakhs cheque.
My account got opened with the clearance of rs.2 lakhs cheque. But the person named mr. Sujit did let me deposit my rs.4lakhs cash in my account of 24th of january, to create more fix deposits.
After a heated up conversation with mr. Sujit, i at last got my account detail from mr. Sujit, and was able to deposit rs.4lkhs in my own account.
Rs.4lhks was to be converted in fd on 28th of january itself but, mr. Sujit did not do that.
In accordance to his own convinience he made rs.4lkhs fd from 1st of feb.

Since the time i received the fd documets i have been complaining the branch, to rectify the fd date. But the branch and its manager mr. Susanto have paid absolut no heed to any of my complain at all.

Absolutly fed up with the branch i had to give up on the matter.

2) but my problems did not ended there

Recently i had booked two fd with fd no.[protected] and[protected], for 6 month period on auto renewal basis.

But after six months the fd got booked on its own for 14days bais @ of 3.5% interest.

When i contacted the bank for an answer, they derected me towards visiting the branch.
At the branch, the lady who intoduced her self to me as sinoir to miss sucheta of fd department, told me that its my mistake, that i choose indussind bank to keep my money. And its was my mistake to choose indussind bank to keep my money, and thus in todays date its my family who is actualy harrasing me for keeping my money with the indusind bank.

I was asked by the call center and the bank manager to the branch to get answer as to how my fd put on auto renewal basis is getting booked for 14days basis on as inetrest rate less than of savings account.

Till todays date i have had conversation with the lady miss suchita, her senior, the bank managermr. Susanto, miss anamika (Extremly un cultured lady from opration department).

But no answer to how the fd got booked for 14days on 3.5% interst

Its been march to april, but only and only personal insult have been derectly throw on me, but no direct answer from the branch, person fd department, o[censored]pper wood street branch, kolkata, west bengal.

Request you for rectification of wrong done to me from the day of me getting attached to indusing cumtomer list.

Radha agarwal

Kindly help
Was this information helpful?
No (0)
Yes (0)
May 19, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
IndusInd Bank Customer Care's response
Dear Ms.Agarwal,

Greetings from IndusInd Bank.

This is in reference to your complaint posted on social Networking site regarding your Savings account.

We wish to inform you that we are currently looking into the matter and will revert to you at the earliest.

Looking forward for your co-operation and patience.

Thanks,
Team IndusInd Bank
Complaint comments 

Comments

ON 15.04.2017, I visited IndusInd Atm at Sector-56, Noida, with ATM no SN003149 and had transaction at around 19.58. I had put withdrawal for Rs 3500 but i recieved only 3000 - one nos 2000 rs note and two nos 500 rs note. Please correct the error and return my rs 500 or adjust in my account. I had put SBI card.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2164
    Pending
    51
    Resolved
    1319
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information