[Resolved]  Indusind Bank — fooling to customer

My name is rakesh kumar and i have a indusind bank credit card. On 15th aug i had shopped with the indusind bank credit card. At present my total outstanding is 7316.6 rs. I was surprised that at the time of issuing card your people are requested to take this card you will get benefits and you can loan also from this card. It is sorry to say that you people are given pathetic service to me. I got the message from my registered mobile no from your bank to pay the money. But when i call your customer care no the message which u got. They told that we don, t know about the message. I was surprised that is it possible that they don, t know about this message. I thought that my data is leaked to third party. I have other banks card also but they are excellent from your bank. Your customer care service is useless. I think don, t make a customer a fool
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Nov 17, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
IndusInd Bank Customer Care's response
Dear Customer,

We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

Thanks,
Team IndusInd Bank.
Complaint comments 

Comments

I am using indus card from last 2 yrs . last month i have a outstanding of 48225 but due tko mistake i noted is 46625 in my reminder. and i did a payment of 47700. but in this bank is charging me aprox 3600 as interest charge . it was a mistke, either why should i pay the amount . this is disopinting .
so reverese the interest charge if possible.

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