[Resolved] Indusind Bank — illegal transaction using my credit card

karishmahanda

from Varanasi, Uttar Pradesh

Address:

110070

Dear indusind,

I would urgently like you to cancel any transaction that has been done by elemention club on my credit card. It is a transaction that has been done without my approval. I had joined the club only for one month (July 2017) only. I had sent an email on the day of joining to discontinue the membership after one month. The email is attached below.

Since this card is linked to my fathers account & phone number, i learnt about this transaction today, as i dont live with him.

Elemention has made two transactions using my credit card, which i need you to cancel asap.

I have written to the cybercrime branch about this as well. Please cancel or kindly let me know what i need to do, so i can take legal action against them

My credit card details are : karishma handa
Credit card: [protected]

Please help.

Best,

Karishma handa

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Dec 21, 2017

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

IndusInd Bank Customer Care's response Dear Customer,

We regret for the inconvenience caused. Thank you for sharing your details with us. We have forwarded your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern

Thanks,
Team IndusInd Bank

Verified Support

Nov 20, 2017

IndusInd Bank Customer Care's response Dear Customer,

We tried contacting you on your registered mobile number to address your concern. However, we were unable to establish successful contact with you.
We request you to confirm your preferred time and contact number to enable us to contact you.

Thanks
Team IndusInd Bank.